wededominoPrivacy Policy

This page describes what we collect when you use wededomino and how we keep that data protected. We at wededomino collect personal information only to verify your identity, process deposits and withdrawals, settle bets, calculate bonuses, detect fraud, and provide multilingual support. Your data is encrypted, stored securely, and never shared with third parties outside our payment processors and compliance teams.

When you register at wededomino, we ask for your email, phone number, full legal name, and government-issued ID. We store this information encrypted on servers that may be located outside your jurisdiction. We use your data to confirm your KYC (know-your-customer) identity, prevent multi-accounting, process your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), and detect unauthorized access. We do not sell your data to advertisers or marketing partners.

This policy explains what we collect, how we use it, who has access, how long we keep it, and what rights you have to access or delete your data. If you have questions about how wededomino handles your privacy, contact our support team via live chat, email, or phone—we respond in English and Bahasa Indonesia during business hours.

What data we collect at wededomino

We at wededomino collect the following information when you register and use our platform: email address, phone number, full legal name, date of birth, residential address, government-issued ID number (e.g., KTP), ID photo, proof-of-address document (utility bill, bank statement, or government letter), and payment method details (bank account or e-wallet identifier). During your sessions at wededomino, we also record your IP address, device type (browser, mobile app), login timestamps, and geographic location (country/city level, not street-level precision).

Your betting activity at wededomino generates transactional data: every deposit, withdrawal, bet placed, game outcome, bonus claim, and cashback credit is logged with timestamp, amount, and result. We collect this data to calculate your tier status, process weekly cashback, settle disputes, and meet regulatory compliance requirements in the jurisdictions where we operate. We do not store your full payment credentials (credit card numbers, full bank account details)—payment processing is handled by third-party aggregators (payment gateways) who handle encryption separately.

We also collect cookies and tracking data to understand how you use wededomino: which games you play, how long you spend in each session, which promotions you view, and whether you complete a bonus claim. This data helps us improve our interface, identify technical issues, and tailor our seasonal campaigns (Liga 1, Piala Indonesia, Piala AFF, Idul Fitri, Idul Adha, Imlek, Nyepi) to member preferences.

Cookie opt-out: We at wededomino use non-essential cookies for analytics and preference tracking. You may disable these in your browser settings; however, essential cookies (login, session management) cannot be disabled without breaking core functionality.

How we use your data on wededomino

We at wededomino use your personal data for the following purposes: (1) Identity verification—we cross-check your ID photo and proof of address against official databases to ensure you are who you claim and to prevent fraud and multi-accounting at wededomino; (2) Payment processing—we share your name, residential address, and payment method with third-party payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet operators, and banks) to process your deposits and withdrawals; (3) Regulatory compliance—we maintain records of your KYC documents and transaction history to meet anti-money-laundering (AML) and know-your-customer (KYC) obligations in our jurisdiction.

We use your betting data to calculate your weekly cashback, determine your tier status at wededomino, track your bonus rollover progress, and settle disputes. We analyze aggregated, anonymized activity data (e.g., "members prefer slots over live-dealer games") to improve our platform and design targeted promotions. We may also use your phone number and email to notify you of bonus expiry, tier advancement, seasonal campaign launches, or account security alerts—you may opt out of marketing emails but cannot disable security notifications.

If we suspect fraudulent activity, unauthorized access, or violation of our terms at wededomino, we may use your data to investigate: reviewing your login history, comparing your IP address and device fingerprint, and examining your transaction patterns. In cases of suspected money laundering or fraud, we may report relevant data to regulatory authorities in our jurisdiction without notifying you first.

  • 1
    Identity verificationKYC

    We verify your ID and address documents against official databases to confirm identity and prevent fraud.

  • 2
    Payment processingTransactions

    We share payment details with third-party processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, banks) to process deposits and withdrawals.

  • 3
    Regulatory reportingCompliance

    We maintain KYC and transaction records for AML compliance and may report suspicious activity to authorities.

  • 4
    Analytics & improvementPlatform

    We analyze anonymized activity patterns to improve our interface, design campaigns, and offer personalized promotions.

How we protect your data at wededomino

We at wededomino encrypt all personal data using SSL/TLS (bank-grade encryption) in transit. Your data at rest is stored on encrypted hard drives in secure data centres. Our servers have restricted access: only authorized staff (compliance, support, fraud investigation teams) can view your KYC documents and transaction history. We do not store sensitive payment credentials (full credit card numbers, full bank account numbers)—payment processors handle those separately.

Your password is hashed (one-way encrypted) on our systems; even our administrators cannot see your plain-text password. If you forget your password, we send you a reset link via email; the link expires after one hour for security. We require two-factor authentication (SMS verification code) when you log in from a new device or unusual location to prevent unauthorized access to your wededomino account.

Our systems are regularly audited for vulnerabilities. We maintain backup copies of your data and maintain a disaster-recovery plan to restore service within 24 hours in case of server failure. However, no security system is completely immune to attack; if we detect a breach affecting your wededomino account, we notify you via email within 72 hours and provide guidance on account recovery steps.

How long we keep your data at wededomino

We at wededomino retain your KYC documents (ID photo, address proof) for the entire duration of your account's active status plus 7 years after account closure. This retention period is required by anti-money-laundering regulations in most jurisdictions. Your transaction history (deposits, withdrawals, bets, bonuses) is stored for 10 years to satisfy regulatory audit requirements and to resolve disputes. If you request account deletion at wededomino, we anonymize your personal data but retain transaction logs for compliance.

Who has access to your data at wededomino

We at wededomino share your data only with third parties necessary for our operations. These include: (1) Payment processors—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet operators, and banks (mobile banking, local payment, online payment, e-wallet) receive your name, address, and payment method to process deposits and withdrawals; (2) Identity-verification vendors—third-party KYC services may check your ID number against official databases; (3) Fraud-detection services—we use external fraud-detection algorithms to flag suspicious activity; (4) Legal and regulatory authorities—if compelled by law, court order, or regulatory inquiry, we may disclose your data to law enforcement or financial regulators.

We do not sell your data to advertisers, marketing firms, or data brokers. We do not share your betting history with third-party analysts. Our terms with third-party processors require them to keep your data confidential and to use it only for processing your payment or verifying your identity on our behalf.

Your privacy rights at wededomino

  • Right to access: contact our support team to request a copy of all data we hold about you.
  • Right to correction: notify us if your ID, address, or contact details are incorrect; we will update them.
  • Right to deletion: after account closure, you may request anonymization of your personal data (transaction logs retained for compliance).
  • Right to data portability: we can export your transaction history and account details in a standard format.
  • Right to opt-out: you may unsubscribe from marketing emails (not security alerts) in your Account preferences at wededomino.

Jurisdiction and international data transfer at wededomino

Our servers may be located in data centres outside your country. When you register at wededomino, your personal data may be transferred to and stored in servers in different jurisdictions, which may have different privacy laws than your home country. By using wededomino, you consent to this international data transfer. If your jurisdiction has specific data protection requirements (e.g., GDPR in the EU), we at wededomino comply with those requirements where applicable, but we cannot guarantee full equivalence of protection if data is stored outside your jurisdiction.

Contact us about privacy at wededomino

If you have questions about our privacy practices, want to request access to your data, or believe we have mishandled your information, contact our support team via email ([email protected]), live chat (Account → Help), or phone (Monday–Friday, 09:00–17:00 UTC+7). We respond in English and Bahasa Indonesia. We aim to resolve privacy inquiries within 14 business days. If you are not satisfied with our response, you may file a complaint with the data protection authority in your jurisdiction.

This privacy policy is effective as of the date posted at the top of this page. We may update this policy at any time; material changes (affecting how we use your data or your rights) are communicated via email at least 14 days in advance. Your continued use of wededomino after the effective date of updated policy constitutes acceptance of the new terms.

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